This is likely because you have cookies disabled in your browser. Either of the following solutions should correct the problem; however, Solution 1 is a more secure option:

1. In Internet Explorer, to Tools / Internet Options / Privacy, under the "Web sites" section, press on the Edit button, under Manage sites add http://plus.mcmaster.ca/Accessss to the Address of web site field and press on Allow.

1. In Internet Explorer, go to Tools /Internet Options /Privacy and move the security bar down until it no longer says Block All Cookies (about Medium-High on the scale is good; however, some browsers require the setting to be set at low).

1. Press the Login link in the navigation bar
2. Press the Forgot your password? link in the lower left corner of the dialog.
3. Enter your e-mail address, press the submit button, and you will receive instructions on how to reset your password via the given e-mail address.

To change any personal information such as your email address or your User Name and Password, please:

1. Press the Login link in the navigation bar
2. Go to My Account -> Update My Profile on the toolbar.
3. Make any required changes in the editable fields
4. Press the Save Changes button at the bottom of the screen to update your profile.

You should be able to retrieve any full-text items that your institution has licensed access to and you are entitled to. However, if your institution doesn’t license it, you won’t be able to access fulltext unless you have a personal subscription (in which case a login will appear), OR it is "Open Access" (we have included all open access links we know of).

If you VPN into your worksite and use "Remote Access" to a computer there, you can conduct searches on that computer as if you were physically present within the worksite (and gain access to resources that are restricted to onsite use).

If you conduct a search from outside your worksite campus and don’t use Remote Access, you will need to use a proxy or portal to access full text.

This is likely because you have a pop-up blocker installed in your Internet browser. You can correct this problem by either of the following fixes. NOTE: Using either of the options above should allow PubMed to open. If you still are unable to access PubMed, please contact us at Accessss@mcmasterhkr.com.

1. On the toolbar in Internet Explorer go to Tools / Internet Options and select the Privacy tab and then select Settings under the Popup Blocker area at the bottom of the screen;
2. In the Address of website allowed field, add http://plus.mcmaster.ca/Accessss and then press the Add button. The website should now appear under the Allowed sites section.

1. Follow the instructions for (#1) in Solution 1 above then go to Notification and Filter Level and change the Filter Level from High to Medium.

If at times you search from within your university and at others from within the hospital, you will likely find that they do not have the same journal and text licenses.

Feel free to ask the institution to license evidence-based resources for any they don’t now have (you can always ask!).

This is likely because HTML is not enabled in your email program. If you do not know how to enable HTML in your email client, please contact us at Accessss@mcmasterhkr.com and let us know the email program and version you are using and we will attempt to assist.

This is likely because you have a pop-up blocker installed in your Internet browser. You can correct this problem by either of the following fixes. NOTE: Using either of the options above should allow PubMed to open. If you still are unable to access PubMed, please contact us at Accessss@mcmasterhkr.com.

1. On the toolbar in Internet Explorer go to Tools / Internet Options and select the Privacy tab and then select Settings under the Popup Blocker area at the bottom of the screen;
2. In the Address of website allowed field, add http://plus.mcmaster.ca/Accessss and then press the Add button. The website should now appear under the Allowed sites section.

1. Follow the instructions for (#1) in Solution 1 above then go to Notification and Filter Level and change the Filter Level from High to Medium.

To receive email alerts you must be a registered user.

If you have already registered, go to My Account -> Update My Profile.

1. check that your email address is correct

1. check that your Email alert frequency is not set to No email alerts.
2. check that you have selected at least one Discipline or Specialty
3. be sure to press Save Changes at the bottom of the page.

If an email accidentally ends up in your junk mail:

Note: If you retrieve your alerts on multiple computers, you will need to choose this setting within Outlook on each computer.

• Right-click the alert in your junk mail folder.
• Point to Junk.
• Click Never block sender’s domain (@example.com).

• Right-click the alert in your junk mail folder.
• Point to Junk E-mail.
• Click Add Sender’s Domain (@example.com) to Safe Senders List.

• Open the e-mail.
• Click the drop down arrow next to ‘Reply’ in the email header.
• Click Add mac plus to Contact List

• Open the e-mail.
• Click the drop down arrow next to ‘Reply’ in the email header.
• Click Add mac plus to Contact List

This is likely because you have a pop-up blocker installed in your Internet browser. You can correct this problem by either of the following fixes. NOTE: Using either of the options above should allow PubMed to open. If you still are unable to access PubMed, please contact us at Accessss@mcmasterhkr.com.

1. On the toolbar in Internet Explorer go to Tools / Internet Options and select the Privacy tab and then select Settings under the Popup Blocker area at the bottom of the screen;
2. In the Address of website allowed field, add http://plus.mcmaster.ca/Accessss and then press the Add button. The website should now appear under the Allowed sites section.

1. Follow the instructions for (#1) in Solution 1 above then go to Notification and Filter Level and change the Filter Level from High to Medium.

If at times you search from within your university and at others from within the hospital, you will likely find that they do not have the same journal and text licenses.

Feel free to ask the institution to license evidence-based resources for any they don’t now have (you can always ask!).

While getting exactly the resources you want may not always be easy depending on your location, etc, Accessss is set up to find the current best evidence at several levels of the 5S pyramid. So if you can’t get it from, say, DynaMed Plus, try one of the other resources!

The link to eCPS is available on the External Links page. eCPS is available on the e-Therapeutics site (as part of the Health Science Library's subscription to e-Therapeutics).

NOTE: When accessing eCPS off campus, your LibAccess must be activated first.

1. Select articles for download by selecting the check-box next to the article title(s) (you can select multiple articles if on the same page).
2. Press the With Selected... button at the top of the citation list.
3. Press the Download for EndNote / RefMan / RefWorks option.
4. When prompted, select Save or Save As
5. Select a name and location for the text file and press Save.
6. Open an existing Endnote database or create one by going to File ->New
7. To Import the file press Choose File, then select Import
8. In the Import window, select PubMed (NLM) from the Import Option - if this choice is not available, press Other filters to get the extended list
9. To select the text file you want to import Choose file and select the file you saved.
10. Press Import.

1. Select articles for download by selecting the check-box next to the article title(s) (you can select multiple articles if on the same page).
2. Press the With Selected... button at the top of the citation list.
3. Press the Download for EndNote / RefMan / RefWorks option.
4. When prompted, select Save or Save As
5. Select a name and location for the text file and press Save.
6. In version 10, select References from top menu (in version 11 selectFile) and select Import Text File… from its submenu.
7. Press … (beside the Edit filter button) to determine if PubMed.cap is the current filter (if not select it from the list).
8. Press … (beside the View Text File button) to find text file you wish to import.
9. Press the Import File button. If second import, choose either Clear or Append to previously imported reference.
10. Wait until the Import successfully completed message appears, press the OK button and then press the Close button.
11. All imported references appear on the Imported tab and are also saved directly to the Reference Manager database.

To adjust the font size in most modern browsers, you can simply adjust the page zoom level by holding the Ctrl key (PC) or Command key (Mac) and then scrolling the mouse-wheel up or down.

To return to the default zoom level, press Ctrl/Command + 0